FREQUENT QUESTIONS
1. What forms of payment can I take advantage of to make my purchase?
We have the following means of payment: Payment via credit card, debit card, PSE, Efecty, Baloto, Nequi and direct bank transfer.
2. What is the shipping cost?
The shipping cost will be shown based on the total of the purchase and location, at the checkout, at the time prior to the purchase.
3. How is sending realized?
We work with: Coordinator, DHL
4. Where I can get my order?
We ship to the entire country and to the world.
5. How much time will the order last?
The delivery time will depend on the type of shipment selected. In general, the delay is between 1 and 3 business days in Colombia after credited according to the amount of the purchase and according to the destination city.
6. What is the deadline to make a change?
You can request a change up to 10 days after the purchase is made.
7. What should I do if the product does not arrive in good condition?
Contact us at info@saheima.com and we will send you a new one.